Does My ID affect my points or Nectar card? The Nectar app has all your personalised offers in one place. If you've forgotten your password, it's easy to reset it. Other partners process your voucher overnight, so it may be worth checking the details for the one you chose. Why are we doing this and what are the benefits? just lost 15000 points, reasonably helpful on the 0344 number above. I'm trying to login to my Nectar account but the code you sent me doesn't work. All you need to do is log in and click on "Personal Details" in the menu. There are many ways to spend your points — meals out, some holiday reading, or money off your next purchase at your favourite shop. At the top of their page, each brand tells you clearly how much you can collect: Do I get points online if I don't accept cookies? How do I scan my digital card at the till  using the ‘Nectar’ app? 0344 numbers are charged at local rates. I've loaded an app offer to my card and made the purchase, but I haven't got the points. Check them out as a first step. I can’t find or don’t have my Nectar card on me. Changed email for account, can't log into XBOX live anymore My original account for Microsoft, xbox and iTunes account was a @live.com address. Sainsbury's is making a change to its Nectar Card scheme next month, and it means you'll need different details to access your account. I don't know which email address to use for login. Why do I keep getting an 'invalid search' error with the Nectar Toolbar? For more on marking an answer as the "Best Answer", please visit our FAQ. If it's not accepted, just request a new one through the website and enter it straightaway. There's no automatic expiry date for Nectar points. I've had an error message saying my 'personal data is not validated'. Sign in and click 'Order a replacement card' (there's no need to enter the 3 digits from your card) Follow the instructions. Just click. Trying to change my email address on my nectar card, but can't message you as I can't remember my password and can't reset as I no longer have access to my old email address! If you aren't prompted, just click on the little 'Help & Settings' gear wheel on the toolbar, choose 'Toolbar login' and enter your details. Log in to your online account. There, you can change your name, email address and address. The Nectar Toolbar is an add-on to your web browser that helps you collect and spend points: Will I get good results with the Nectar Toolbar Search? Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. Nectar uses verification codes to keep your points safe, when making changes to your account or redeeming points online. That’s why, in 2018, we bought Nectar. How do I register it online? got a verification code email early Friday (6:15am) changed password immediately, well a couple of hours later, then today an 'email address change' email from Nectar, tried to login and account disabled. Toggle navigation. I can't seem to find an email contact for Nectar only a postal address or 0845 no. Thanks in advance. As Nectar is a UK loyalty programme, you'll need to register your card at a UK address in order to take part. No, we’re setting everything up for you. I've had an email from Nectar telling me that their email address is changing from ". If it doesn't arrive at all, we probably have an old mobile number for you. Enter your password; Confirm your email; If you’re not already a Nectar scheme member then you can simply sign up within the app. What do I do? Under the Account aliases section, select either Add email or Add phone number.. We're proud to work with more than 500 online partners — and we're adding more all the time. Lost or stolen Nectar cards: Lines are open: 8am-8pm, Mon-Fri 9am-5pm Sat-Sun: 0344 811 0811 * Car Insurance. For both Android and iOS you can change this in your device settings. Lost or damaged card? It'll be with you within ten days. When you spend your points on a voucher code, we store it in your Wallet. How many points you collect depends on the partner you buy with. My bonus points aren't showing on my Sainsbury's till receipt? I can remember the main part "firewalker" but not the numbers included in the address. What do I need to do to collect points for searching via the Nectar Toolbar? It is genuine (though not mentioned on their web site that I can see). If you get this message when you're trying to register or set up your online account, just, No, we don't sell any personal data here at Nectar. How do I order a replacement Nectar card? I'm missing Nectar points for my online shopping — what do I do? 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