It never ceases to amaze me how ignorant these major companies are over consumer law related issues. Agenzie. The lady that helped us with the process was absolutely amazing (wish it was always like that).OverallThis was the first time I rented a car with Alamo and it was a good a experience. 106 Alamo Rent A Car reviews. I had to be boosted by my husband to even get into the truck. This is completely UNSAT! Prenota subito online. It's odd that I returned the vehicle to the William Hobby rental return in Houston, TX. They refused to bring a SUV to my hotel claiming its a service their company doesn't offer. Trova i prezzi migliori per i noleggi con Alamo in Italia e leggi le opinioni dei clienti. This place sucks. At Alamo, we offer you the tools to explore your potential and achieve your career goals, the benefits to help you live your best life and the chance to be part of a hard-working team that has fun. DO NOT EVER RENT FROM ALAMOI am in the middle of a dispute with them as we speak. Alamo Rent A Car, Car rental service in Richmond, British Columbia, Grant McConachie Way, Richmond, BC V7B 0A4 – Hours of Operation & Customer Reviews. Minivan $52/day. The agent never said hey you may be charged additional fee. Other Rental desks were open and processing in a timely fashion. Compact $37/day. This was a horrible experience for friends of ours. Alamo Rent A Car - rate is crazy changed for changing drop off location Hi Mark, we always rent from Alamo and pre book in on thier website and print off our rental agreement, then when we get off the shuttle bus we go to the kiosk that is kerb side (we dont go into any office), show our paper work and the Alamo rep tells us which row of cars we can pick from. © 2021 Trustpilot, Inc. All rights reserved. I pointed that the UK Government had extended all licences by 11 months due to C19 and the huge backlog in processing applications - they refused to accept this despite the EU also extending all licences for 7 months (including accepting UK licences). My tire popped last night and now I had to turn away money I was going to make because of you. Lost 2 hours of vacation time and got 2 hours of discomfort. I handed my keys to the agent, she did an overview of the vehicle politely gave me my receipt and then I was on my way. I am not able to with her and her dad to the pre wedding events we had planned due to Alamos poor service and inability to care enough to make this situation right for me. Alamo Rent A Car, Car rental service in Cambridge, Ontario, 2235 Eagle Street North, Cambridge, ON N1R 6J8 – Hours of Operation & Customer Reviews. They claimed I signed saying there were no existing damages, yet I never lifted a pen to a single piece of paper at any time while I was in the car garage! Are you kidding me? © 2021 Trustpilot A/S. Unbelievable. Thanks Alamo. There are just so many things wrong with this situation. - They sell insurance in advance, which they then refuse themselves and make you purchase additional twice more expensive insurance on the spot- They just thrown in the child seat in the back without securing it at all and charge you $75 for it- For re-filling 1/2 of the gas tank they overcharge the price for an actual full gas tankOn the spot they are very rude and continuously try to rip you off... Never again using Alamo. Upon exit if the lot the employee checks the rental agreement and driving license and off we go. Start a car rental reservation with Alamo Rent A Car. That way you do not have to take a shuttle bus. If I could give less than a 1 star, I would. I had booked through priceline (not directly) but they didn't give me any trouble in that regard. after trying to pick up the car I was hit with a total of 912. You discriminated against me based on where I live. 59 reviews of Alamo Rent A Car "Rented car from West Palm Beach and dropped it off in Tampa ~ from the get go it was a pleasant experience. Alamo Gold + Free GPS. They wanted me to pay for a van on the spot. 34 reviews of Alamo Rent A Car "Rental went well. Book Alamo Gold+ today and you’ll receive a FREE GPS to make your drive even more happy. Not one problem with our rental out of Sanford Orlando International. Watch our Expert Alamo Rent A Car review. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Not happy I asked the customer service person did they have another vehicle because I did not want a car like that. No extra info, I was just charged a cleaning fee. 2 hour wait in line resulting in low back pain that I have never had before. Avoid both Trailfinders and Alamo. As a blind oerson, it is very difficult to jump out of a truck when you can't feel the ground beneath you. They won't switch out the vehicle for me. Save up to … Good experience with Alamo!!! (3 reviews). Pathetic is too nice of a word to describe hiw I feel about this company right now. Compact $81/day. I arrived at 1 a.m. I went for the best insurance as the car was new and didn't want any surprises on return.The car itself was perfect in every way, diesel, auto and full air con.The return service was very easy when i dropped the car off, a quick check over on the fuel and body work, I received an email conformation within a couple of minutes and was taken straight to the airport time by the pleasant shuttle bus driver.I will defiantly use this outlet of Alamo on my return to Spain. More Alamo Rent A Car Complaints & Reviews. She stated I could swap the car out just contact them in advanced. It’s very clear that they attempt to compensate for errors on the part of their employees by shifting the blame and responsibility to any naïve customer that will fall for it. Upgraded due to no compact car being left by the time we arrived at 6:00 pm. I was pleased with customer service given from the 1(888) number. Tried to get my money back but customer service kept hanging up after several minutes talking with them. When we got to the front desk,, we discovered our SUV had been given to someone else, because the car they had reserved was given to someone else. Latest prices: Economy $53/day. Despite the late hour, the service lady was kind and provided all the necessary information and advice.The car was operational and outside washed.It is true that there was no windshield washer fluid and it was not perfectly clean inside, but I am able to explain it with the late hour of my rental, which could make it difficult for the service to control small, minor shortcomings.When returning the car, the service Mr. Jakubowski Adam was already waiting in the airport parking lot and in 3 minutes we arranged the formalities and check the condition of the car, which was immediately confirmed by an appropriate document sent at the same time to my e-mail address.I have a very positive opinion of Alamo, Warsaw Modlin branch. Alamo Rental Car - bogus damage! How do I even know they’re not trying to pin charges on me for damage that another renter or employee caused after my rental? Who does that. Standard $104/day. I made sure to fill the tank back up, and get any trash out of the vehicle. When I arrived they said they had no car but only more expensive vans. No hassles, low pressure at the rental counter, and no attempt to nickle and dime you. Alamo Gold. I just was charged an additional $95 for a cleaning fee from Alamo, for a rental that was made almost two weeks prior. There is no way I’m paying a single dime. Despite the late hour, the service lady was kind and provided all the necessary information and advice. Most Popular. and, quite unbelievably, suggesting I try the other rental desks instead!!! God and two other passengers are my witness that we did not so much as scratch the car while it was in our possession. And again, take 2 hours out if my vacation to fix their mistake. If I could give negative 20 stars I would. Terrible car rental company Remember they have access to your credit card, and can take whatever suits them!! Arrived at the desk to be told they (Alamo) wouldn't hire the vehicle as my licence had expired. Prenota oggi online sul sito di prenotazioni di auto a noleggio più grande al mondo. But even them could not get a clarification from Alamo. I will be contacting with a discriminatory complaint. This extra cost was more than the combined cost of my round trip flight, the original Alamo rental… Also read 739 reviews of Alamo in Las Vegas & find all Alamo pick up locations in Las Vegas. The car was operational and outside washed. Skip Find a Reservation & Policies and go to Search for a Car. We rented from Alamo at the Ft Myers Airport. The truck had no running boards and was quite high off the ground. With a rental car from L.A airport j got a citation In Pasadena. The price was for an economy sized car and when I reached the counter the agent was very friendly. Search for the best prices for Alamo car rentals in Las Vegas. Fake claims Fake Company.. Our only choice for accomidating 5 adults was a Dodge 1500. Interestingly, all was OK - until I declined the huge insurance extras - at which point one of the 4 guys on the desk got in the car and drove it away!!! . II have rent a car in Poland Warsaw Modlin Airport for more than 2 weeks.I arrived at 1 a.m. I trust a trip to the courts will address that issue. Consequently, left without a car with a hotel booked in one of the most remote areas of the country. That was a pretty good deal considering it is below the normal daily rate. The amount of hidden fees is disgusting, canceled my reservation and went to Avis. I assumed because she felt that it was nonessential dirt on shoes from travel. Alamo and Europcar are the same compnay in the UK so they have a good network as Europcar is the biggest rental compnay in Europe so you can be confident in your rental. Only the latest review will count in the company's TrustScore. Alamo’s relatively few locations and average pricing put it in the middle tier of the car rental companies we reviewed. I called customer service and she told me that I had been charged a cleaning fee. Payed for a car online for the beach. If I wanted to go back to the airport and wait for a full size SUV to be returned, they will be happy to make an exchange. DFW airport online! !How easy or how accurate were the directions?Good customer service at Porto Airport and great shuttle service from/to Alamo stationHow was the service at the counter?Good customer service provided by the staff. Drivers choose from a wide variety of cars, trucks, SUVs and vans, including everything from economy sedans to luxury sports cars. Would 100% rent from Alamo again!!!!" Good thing I payed with AMEX and they returned my money because of their policy. I happen to look at my discover card, saw there was an additional charge of $95 dollars. Alamo in L.A. makes you pay a parking citation twice with commission. At my expense? Risparmia sulle auto di lusso, economy e familiari. I am thorough disgusted and heartbroken. I expected a better reply. If you rent a less than quality vehicle to two women traveling alone and just leave them in the middle of no where without transportation you should not be in business! Only offered a car upgrade. I was shown the car which was a full size 7 seater vehicle, it probably helped that the car only had 2000km on it and was nearly brand new, i was told about the different insurances that i could purchase with absolutely NO hard sell on any of the options. A free inside look at company reviews and salaries posted anonymously by employees. Please think twice before booking a car with them. I've advised Trailfinders of its liability in selling a service that one of its providers has failed to deliver but with the sort of boring predictability one now expects from so many travel companies in denial about their C19 related responsibilities, they're denying it all, suggesting any refund is reliant on Alamo. I was told that was all they had . Alamo rent a car Malaga Airport.Great choice, i have used other car hire rentals at Malaga airport and have been left very disappointed with their services, Alamo was great, once we got in the shuttle bus ( 7 people ) from the terminal the driver had texted my name to the depot and i was greeted and welcomed to Spain by a member of staff ( never has this been done before on arrival to Spain ), I was given three choices on the fuel for the rental, full to full, full to empty or what ever was in the car, to be returned at the same level, the car had a full tank so i went for that option. Drive Happy with the new Alamo Rent A Car app. She told me to just go into the parking lot and choose any economy car I wanted. They told me they knew nothing about my car and could do nothing. !Took an extra £600+ from our account when we had already paid £800+ BEWARE!!!! I am suppose to sit at the airport on my vacation and wait for another car? This was +$300, or +335%, over what I had budgeted for the Alamo car. Read 50 customer reviews on Alamo in Australia and find the best car hire deals guaranteed. 125 reviews of Alamo Rent A Car "I was able to book an Alamo rental car through Priceline at the rate of $15/day. I had booked and paid for a rental car for the period 18 Feb. until 1 March via with Alamao at the Melbourne airport. I was contacted by the manager 2 days later. Show reviews in all languages. At least clean the car before renting. La nostra società ha offerte per noleggi negli USA, Canada e tutto il mondo. Full-size $53/day. When arrival from a flight from Europe late and tired I was told by the Alamo representative that my European Union international driving license could not be used to rent the car. Pathetic, pathetic, pathetic!!!! I told a customer service person that this level of service was pathetic. I tried on a few different occasions but she was never available. I was told the mgr would have to be contacted to determine that. 2 were here. Alamo is a rental car provider with locations around the world. I was told roadside service will come pick up the truck and I can pay for a taxi or Uber to go back to the airport.... Really? When I arrive at the Flint Bishop Airport location, I was told the kind of car I would be getting and that this car had no wheel coverings on the tires. NOR WAS I TOLD BY THE REP TO SIGN OR ACKNOWLEDGE ANYTHING ONCE RECEIVING THE CAR! Stay signed into your Alamo Insiders® account to make reservations even easier and save 5% off our already low base rates. ???? I choose not to extend my rental I will never book with Alamo again. Add three drivers and a tank of fuel with our money-saving package. The start of my vacation and my daughter's wedding has been ruined because of Alamo. ALAMO, you have officially lost a customer and gained an advocate to tell family and friends of at all possible, never sent from this rip off rental company. I can deal with a small fee, but for $95 I was charged a deluxe detail. IT’S NOT HAPPENING THIS TIME. 109 reviews from Alamo Rent A Car employees about Alamo Rent A Car culture, salaries, benefits, work-life balance, management, job security, and more. I had no choice but to rent from another car rental company. Very uncomfortable from the beginning: Hidden extra fees (airport fee or forcing you to take an additional driver), no acceptance of debit cards, very slow and not very helpful service! And he asked my to not use that type if language. Also read 1,369 reviews of Alamo in Orlando & find all Alamo pick up locations in … I was devastated. I had rented a car from alamo back in September for my vacation, the car they had given me was a pos the tired were bald as hell, they didn't clean it before renting it to me and my Fiance, their were all kinda if dents and scratches on it, when I returned the car I had told them all of my complaints, and they told me I won't see the charge, well its no December and they hut me with the full charge once again, this is the worst company for a car renal I've ever used I will not be coming back to them! A few days passed I call customer service because I thought about extending my rental and upon talking to customer service I wanted to verify my price for the previous rental and was now told they could not honor a discount. Car smelled like rotten eggs. Trailfinders was as good as useless: after 17 minutes on hold to discuss the issue they came back with 'does your wife have a licence?' It is best to rent from one of the companies that keeps its cars in the airport parking lot. So you’ll accept and out of state debt card but you accept mine. Alamo rent a car Malaga Airport. Intermediate $57/day. Hmmmm.... Alamo and Enterprise are combined at the airport and Enterprise "picks you up". 7 Days for the Price of 5. It's been a week with no credit shown and we are unable to contact Bettina even though she shared her business phone with us....again on hold for an hour!! Alamo rent a car Malaga Airport. offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans. Don;t take thrid party car rental insurance i.e. Minivan $65/day. ... 4 Review & Submit; Home > Rent a Car; Tell Us About Your Trip. One star is the minimum it will allow me to give. The car basically quick working and they would not bring them a new one even though they would come and pick up the broken one! Reserve with Alamo Rent A Car and get last minute specials and hot deals on car rentals for vacation and other travel needs. Full-size $52/day. And you people in Boston are useless, I will never use your company ever again. Servizio Clienti Contatti; Su di noi; Informazioni utili; Affiliazione; Mappa del sito Find out why Alamo Rent A Car is one of the top Rental Car Services. I’ve visited Dallas the last week, i had to rent a car from this place Alamo! They cheat you. Intermediate $39/day. E?We reserved a full size SUV a week in advance. Create a reservation faster than ever, easily view or modify upcoming reservations, get directions to your rental location, and use Online Check-in to sprint through the pickup process. Little did we know we had a car with a plugged tire which blew on State Route 4 on our way to a family vacation at Disney. Through the pick up process I can say this is the worst customer service i ever had , one of the company employees were so rude and disrespectful and won’t to offer any kind of help or apologize either way.while the dont have cars available. The car had satellite radio which was a nice bonus and was clean and low mileage. I have spent hours on the phone talking with representatives of Alamo who basically don't care. Visita Alamo Rent A Car per un noleggio auto di qualità . The price was good, the car well maintained, easy rental and return. Between the time we spent on hold with Alamo, waiting for our AAA to change the flat, and time at the tire store, we got to spend very little time with our family. Hidden extra fees + uncomfortable service, Poor management and stopped communication. This is terrible. J went to the police police immediately to explain then the car was not perfectly parked for 5 minutes beacause j had the emergency of get something to eat since j am diabetic. The total cost was $426.91 through Thrifty. Standard $37/day. It is VERY clear that they have no set protocol, and make mistakes with their processing, as I have already poked numerous holes in their supposed argument of trying to pin the costs of EXISTING damages on me, WEEKS after my rental was closed and I even was given a refund for an overcharge. However, further information should be provided in advance with regards to the full insurance package provided by Wisecars that is not accepted by Alamo.How was the car?The car was really good (definitely a good choice), However, it was handed over properly cleaned up inside (something that should be improved).How was the returning process?Returning process was great!!!! Its reward program isn’t as strong as other companies, so if you rent cars regularly it’s not the best option for points. Latest prices: Economy $36/day. It sounds to me like their employees failed to follow protocol and document damages at some point before my rental, but that is not my fault and i will not volunteer to bare the burden. We spoke to Bettina Somjee when we returned our car who promised to refund three days of our contract. The only signatures they have of mine on record are those for declining their additional insurance coverages, INSIDE THE BUILDING BEFORE WE EVER WENT OUT TO GET A CAR. Will rent with them again." We accepted the truck as it was our only choice. Customer service at airport was delightful and my family was very pleased that we were given a brand new car with only 500 miles. Find a Reservation To modify or cancel a reservation enter a reservation confirmation number. Search for the best prices for Alamo car rentals in Orlando. I declined and then no more response from them. Extra Days Free. Had a car booked in Pisa via the supposed trustworthy Trailfinders. Place a car reservation through Priceline and I go to pick it up and they won’t let me use my debt card because I live in the same state. I am legally blind an requested the full size SUV so that I would be able to manage getting in and out of the vehicle, and I was traveling with 4 other adults. 541 reviews of Alamo Rent A Car "We rented an Alamo car at the airport and had a good experience. Alamo Car Rental - citation fees I was charged; Alamo Damage Recovery Unit - charges for damages we did not cause; Alamo Rent A Car - alamo early return policy can triple your costs! Your thoughts? Horrible! All rights reserved. II have rent a car in Poland Warsaw… II have rent a car in Poland Warsaw Modlin Airport for more than 2 weeks. Once again I called the 1 888 number and was told that if I kept the car that I would be given a discount for the inconvenience so I kept the car. The price was also a fraction of the price of all the competitors. Because I needed the vehicle I took it but asked for an discount . Made a reservation for 450 bucks. When you join Alamo Rent A Car, you’ll do all this — and more.